How can I place an order for a crystal bracelet on your website?
Placing an order on our website is simple and easy! Here’s a step-by-step guide:
- Browse our collection: Explore our wide variety of crystal bracelets and select the one that resonates with you.
- Select your size: Choose the bracelet size that fits you best. If you’re unsure, we provide a size guide to help you measure your wrist.
- Add to cart: Once you’ve found your perfect bracelet, click on “Add to Cart”.
- Proceed to checkout: After adding your items to the cart, click on the cart icon and proceed to the checkout page.
- Enter shipping details: Fill in your shipping information and select your preferred shipping method.
- Payment: We accept various payment methods, including credit/debit cards, PayPal, and other secure options.
- Confirm and submit: Review your order and click on “Place Order” to complete the purchase.
Once your order is confirmed, you will receive an email with your order details and tracking information. If you need any assistance, feel free to contact us!
Do you offer international shipping for crystal bracelets?
Yes, we do offer international shipping! We want to make sure that our beautiful crystal bracelets are accessible to customers all over the world. When placing your order, you’ll be able to choose your country and shipping method at checkout.
Please note that shipping fees and delivery times may vary depending on the destination. Customs duties or taxes may also apply for international orders, and they are the responsibility of the customer. If you have any questions about shipping to your country, feel free to reach out to our customer support team, and we’ll be happy to assist you.
What if I ordered the wrong size or changed my mind about the bracelet I purchased?
We understand that sometimes mistakes happen or preferences change after making a purchase. Here’s what you can do:
- Size exchanges: If the bracelet you ordered doesn’t fit, we offer exchanges for the correct size. Please contact our customer support team within 7 days of receiving your order, and we’ll guide you through the exchange process.
- Order cancellations or changes: If you need to cancel or change your order, please contact us as soon as possible. If your order has not been shipped yet, we can make the necessary adjustments. Once an order is shipped, it can no longer be canceled, but we are happy to assist with returns or exchanges once you receive the product.
- Returns: If you’re not completely satisfied with your bracelet, we offer returns within 14 days from the delivery date. The item must be unused and in its original condition. Please reach out to our customer support for instructions on how to initiate a return.
We strive to make your shopping experience as smooth and enjoyable as possible, so please don’t hesitate to contact us if you need assistance with sizing, exchanges, or returns!